Frequently asked questions

Clear answers for SaaS teams evaluating SOC 2 readiness support.

GetComply is built for B2B SaaS companies that need SOC 2 readiness and ongoing governance support but do not have a full time GRC team. In many cases, compliance currently sits with a CTO, founder, engineering leader, or operations lead.
No. GetComply is designed specifically for teams that do not have a dedicated compliance function. We provide structure, guidance, and advisor support so the work can move forward without requiring you to build an internal GRC department first.
There is no honest fixed timeline for every company. Most first-time SOC 2 Type I readiness efforts are measured in weeks to a few months, while Type II also requires an observation period set by the auditor. Your timeline depends on scope, current maturity, infrastructure complexity, vendor footprint, and internal responsiveness. GetComply does not promise dates it cannot control. We provide a clear starting point, weekly next steps, and a direction your team can follow.
No. SOC 2 audits must be performed by an independent CPA firm. GetComply helps your team prepare for readiness and supports the governance work around that process, but we do not issue SOC 2 reports.
Your advisor helps define the scope, identify gaps, assign next steps, review evidence, and keep the SOC 2 work from stalling. They do not replace your internal team. They handle the parts your team should not have to figure out from scratch.
Some work will always stay with your team because only your company can confirm internal processes, approve changes, and provide certain evidence. The goal of GetComply is to reduce confusion, reduce wasted effort, and make that internal work as clear and manageable as possible.
No. GetComply operates as a readiness advisor. Your team keeps control of your systems and infrastructure.
That is not a problem. GetComply can still support scope definition, gap analysis, remediation guidance, governance structure, and ongoing program support. Tools do not remove the need for ownership and decision making.
Many teams continue with ongoing governance support so the program stays active as the company grows. That can include recurring reviews, roadmap updates, and guidance as systems, vendors, and responsibilities change.
Schedule an intro call. We will help you understand your current state, whether GetComply is the right fit, and what the most practical next step looks like.
Those tools can be useful. They help with integrations, monitoring, and evidence collection. The hard part is that someone still has to decide scope, assign owners, fix weak controls, review evidence, and keep the work moving. GetComply is for teams that need that human layer, not just another dashboard.
You can. For some teams, that is the right move. The problem is that a report does not fix the gaps by itself. GetComply is built for teams that need help after the findings are known: weekly direction, evidence review, and help preparing materials for the CPA firm.
No. Audit fees are paid directly to the CPA firm. GetComply helps prepare the work and organize the materials, but the audit itself is separate. We do not mark up audit fees or require you to use a specific auditor.
It means we look at the evidence before it is packaged for the CPA firm. If a screenshot is missing the date, scope, system name, reviewer, or proof that the control actually ran, we tell you what is missing. See evidence examples →

SOC 2 Readiness Checklist

See where your program stands

Check the items that already exist in your organization. The unchecked items are your starting point.

Several gaps? That is normal at this stage.

Still have questions?

Talk through your situation with us directly and get a clear answer on whether this model fits your team.